See the NOVUS Walkthrough Guide for general information about the system.
To produce a claims acknowledgement to send to the claimant:
1. From the CLMMEN program menu select the relevant option for claim acknowledgement
2. Accept the displayed claim reference
3. Enter the claimant code. This must be either the market client or a partner code that appears in the list of claimants.
4. COMMIT to produce the Word document
v 5.0.0 – Updated to latest version